Welcome to Evanté Journeys. By accessing or using evantéjourneys.com, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you must not use this website.
The purpose of this website is to help users search, compare, and book domestic and international flights, hotel accommodations, and access travel-related information and customer support services.
Evanté Journeys reserves the right to revise, modify, or update these Terms of Use at any time without prior notice. Continued use of the website after any changes constitutes acceptance of the revised Terms. Users are encouraged to review this page periodically.
Prices
All prices displayed on Evanté Journeys are subject to availability and may change without prior notice until the booking has been confirmed and full payment has been successfully received.
Displayed prices may include or exclude airline surcharges, airport taxes, hotel taxes, GST, VAT, city taxes, service fees, convenience charges, or other applicable government taxes depending upon the destination and supplier.
Flight fares and hotel rates are dynamic and may change due to seat availability, room inventory, airline pricing policies, exchange rates, promotional offers, or other market conditions.
Flight Bookings
Evanté Journeys specializes in domestic and international flight bookings across a wide network of global airlines.
Flight schedules, fares, baggage allowances, fare rules, seat availability, cancellations, and airline policies are determined solely by the respective airline.
Once a booking has been confirmed, passengers are responsible for verifying all travel details including passenger names, travel dates, destinations, passport details, and baggage allowances.
Any incorrect information provided during booking may result in additional charges or cancellation by the airline.
Hotel Reservations
Evanté Journeys provides hotel reservation services through a carefully selected network of accommodation partners worldwide.
Hotel descriptions, images, amenities, star ratings, room availability, and facilities are supplied by hotels and third-party providers and may change without prior notice.
Requests including early check-in, late check-out, adjoining rooms, smoking/non-smoking rooms, or bed preferences are subject to hotel availability and cannot be guaranteed unless confirmed directly by the hotel.
Booking & Payments
All payments made through evantéjourneys.com are processed via secure payment gateways.
Evanté Journeys does not store any debit card, credit card, banking, or payment information on its servers. Payment details are securely processed by authorized payment providers.
Evanté Journeys acts solely as an intermediary between travelers and third-party service providers including airlines, hotels, and payment processors.
By completing a booking, you confirm that you are legally authorized to use the selected payment method and agree to complete the transaction.
If a booking is made using a payment card belonging to another individual, Evanté Journeys reserves the right to request identity verification and written authorization from the cardholder before issuing tickets or confirming reservations.
Failure to complete the verification process may result in cancellation of the booking and applicable cancellation charges.
Amendments to Bookings
Amendment policies vary depending upon the airline, hotel, fare type, and booking conditions.
Where online modifications are unavailable, customers should contact our Customer Support Team.
Additional supplier charges, fare differences, and administrative fees may apply.
Cancellation & Refunds
Cancellation and refund policies vary according to airline fare rules, hotel policies, and supplier conditions.
Customers are advised to carefully review the applicable cancellation policy before completing any booking.
Estimated refund processing timelines are:
• Flight Ticket Refunds – Approximately 30–45 working days
• Hotel Reservation Refunds – Approximately 10–15 working days
Actual refund processing times may vary depending upon airlines, hotels, payment providers, and financial institutions.
Non-refundable bookings or cancellations made after the permitted deadline may attract full cancellation charges.
Evanté Journeys reserves the right to deduct applicable supplier penalties, service charges, and administrative fees before processing refunds.
Duplicate Bookings
Customers should avoid creating multiple or duplicate bookings for the same traveler and itinerary.
Evanté Journeys shall not be responsible for any financial loss resulting from duplicate reservations made by the customer.
Products & Services
Evanté Journeys specializes in providing:
· Domestic Flight Bookings
· International Flight Bookings
· Hotel Reservations
Availability of all services depends upon airline and hotel inventory at the time of booking.
Delivery of Booking Confirmation
Confirmed flight tickets, hotel vouchers, booking confirmations, invoices, and travel documents are delivered electronically to the registered email address.
Customers are responsible for providing accurate contact details.
Evanté Journeys shall not be responsible for delivery failures caused by incorrect email addresses, spam filters, or inaccurate customer information.
Third-Party Service Providers
Flight and hotel services available through Evanté Journeys are provided by independent third-party suppliers.
Evanté Journeys shall not be responsible for:
· Flight delays
· Flight cancellations
· Hotel overbookings
· Airline schedule changes
· Lost baggage
· Hotel operational issues
· Service deficiencies
· Force majeure events
· Any changes made by airlines or hotels after booking confirmation
Any dispute regarding services shall be governed by the respective airline`s or hotel`s own Terms and Conditions.
Passport, Visa & Travel Requirements
Passengers are solely responsible for ensuring possession of:
· Valid passports
· Required visas
· Transit permits
· Vaccination certificates
· Health documentation
· Any additional travel documents required by destination authorities
Evanté Journeys shall not be responsible for denied boarding, immigration refusal, visa rejection, or entry restrictions imposed by government authorities.
User Content
Users may submit reviews, ratings, feedback, comments, or other content through the website.
By submitting content, you grant Evanté Journeys a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, display, and distribute such content for operational, marketing, and promotional purposes.
Evanté Journeys reserves the right to remove any content that violates applicable laws or these Terms of Use.
Prohibited Activities
Users agree not to:
· Publish unlawful, offensive, or misleading content
· Infringe intellectual property rights
· Upload malicious software or harmful files
· Attempt unauthorized access to website systems
· Use automated software, bots, or scripts to scrape website content
· Use the website for fraudulent or unauthorized commercial purposes
Violation of these Terms may result in immediate suspension or permanent termination of access.
Limitation of Liability
All services and information provided through Evanté Journeys are offered on an "As Available" and "As Is" basis.
Although reasonable efforts are made to ensure accuracy, Evanté Journeys does not guarantee that all website information will always be complete, current, uninterrupted, or error-free.
To the fullest extent permitted by applicable law, Evanté Journeys shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use of this website or any bookings made through it.
Indemnification
You agree to indemnify, defend, and hold harmless Evanté Journeys, its directors, employees, affiliates, business partners, and service providers against any claims, liabilities, damages, losses, legal costs, or expenses arising from your use of the website or violation of these Terms.
Governing Law
These Terms of Use shall be governed by the applicable laws governing the jurisdiction in which Evanté Journeys is registered.
Any dispute arising from the use of evantéjourneys.com shall be subject to the exclusive jurisdiction of the competent courts having authority over the registered place of business of Evanté Journeys.
Contact Information
For booking assistance, customer support, or any questions regarding these Terms of Use, please contact:
Evanté Journeys
Website: evantéjourneys.com
Email: info@evantéjourneys.com
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